Yes, appointments are generally necessary. Our weekend and evening appointments (between 5 – 8pm) are the most popular and can sometimes book out several weeks ahead. Please book online here or contact us on 0420 634 904 to arrange a time that suits you.
Yes – the eyelash extension adhesives we use are almost completely fume-free, approved for cosmetic use and safe for your eyes. The adhesives and other liquids used are purchased from an Australian company who are registered with NICNAS, to ensure that the ingredients are safe and legal for cosmetic use – we know exactly what’s in them! The eyelash extensions we use at Lady Lash are the highest quality available, with the lengths and thicknesses specially customized to suit you! All equipment is thoroughly disinfected before each use, and single-use items used where to ensure hygiene. We use masks for hygiene, and practice thorough hand-washing and sanitiser between clients. Our salons are all council registered and inspected regularly. To date, we have never received less than 100% for a routine hygiene inspection in any of our premises.
Absolutely. We actually have many male as well non-binary clients – you’d probably be surprised! Some are wanting a completely undetectable look that just brightens up their eyes a bit whilst others wear them loud and proud. Everyone can enjoy eyelash extensions for refreshed and beautiful-looking eyes. We customise the eyelash extensions to suit your face and personality, and can do a very subtle set for any gentlemen wishing to try out eyelash extensions in a discrete way – though you may find you want them more dramatic once you get used to them.
Lash extensions aren’t always used to extend lashes in terms of length, sometimes just fullness. And they don’t need to look overly feminine. We have many male clients who actually get them (or lash lifts/tints) so they look more refreshed and have brighter looking eyes. As we age, our lashes thin our and shorten, and a very subtle use of lash extensions can turn the years back for anyone, appearance wise.
The vast majority of our lash and brow stylists have over 5 years experience – and many 10-15. All of our lash and brow stylists are tested rigorously before they join the Lady Lash team, and have ongoing training with our most senior stylists and salon managers – many of whom are international award-winners in lashes. This is to ensure that we continually uphold a very high standard in lashes and brows and are using the best and most up-to-date techniques and skills. At time of writing, we do not have any ‘beginner’ or ’emerging’ stylists.
From time to time we do – they differ between salons/stylists and are usually for specific times of the day/week. To view and book all of our current specials or packages, see our Special Offers page.
For amounts over $100, yes. We offer this in Newtown, Parramatta and Gosford.
It depends greatly on the type of set, and the time you have booked (this will be dictated by how much you have lost).
Classic infills are between $75 – $125
Hybrid infills – $95 – $165
Volume infills – $95 – $195
($195 is a very large, 2 hr infill on our biggest set possible)
Please note that infills are for where a minimum of 40% of the lash extensions remain. If you have just a few left/many grown out lashes, please book for a new set so we have enough time to make them nice and full again! Or if you’re unsure, feel free to get in touch and we can assist.
Yes, appointments are highly recommended – particularly for longer appointments like eyelash extensions and lash lifts. Our weekend and evening appointments (between 4:30 – 8pm) are the most popular and can sometimes book out weeks ahead, and some of our stylists are fully booked 2-3 weeks ahead.
Same-day/walk-in appointments are very occasionally available, but we’d still recommend checking/booking.
We honour appointment times. If you’ve ever made an appointment somewhere, and arrived to find that you don’t really have an appointment as such and other clients are being taken in before you/that the ‘appointment-making’ was merely for show – we can assure you that you will not find that here at all. We value your time and when you make an appointment, in the same way that we appreciate that our clients are reliable and don’t cancel at the last minute – it’s a 2-way commitment. If we are ever running slightly late (unusual) we’ll contact you to let you know. If it’s for your wedding or for some other important event, you can be extremely confident that your appointment will go ahead as planned – we won’t let you down or ever cause added stress!
If for any reason your chosen stylist cannot do your appointment, we will go above and beyond to make sure that another stylist can, and that we do not disappointment you.
The best way to book is online here, or contact us on 0420 634 904 and we’ll assist!
Yes, we have gift vouchers for eyelash extensions (and for any other service that we offer for that matter) – for any amount. They can be used at any of our locations.
Click here
You can purchase them online or in-person at our salons. In-store our vouchers are printed on high-quality stock and put into a pretty envelopes. They are a perfect gift for that glamorous friend who has everything! If you need a voucher urgently (we all forget birthdays sometimes…oops!) call us on 0420 634 904 and we can help organise a voucher for you. The online vouchers are delivered to your inbox immediately, but please contact us if any issues.
The short version: Yes, you can be allergic. It’s fairly uncommon, but over the 15 years we have been doing eyelash extensions, we have found that on average 1 in around 1,000 of our clients have developed a reaction of some kind. It is most commonly characterised by swollen, itchy eyelids that occur usually within 6-24 hours after the treatment. It can occur the first time (very unusual), or develop after many years/applications. It can be treated by a Dr/pharmacist, and usually subsides quickly with treatment and/or removal. You can be sensitive to eyelash extension adhesive, but not allergic. But you cannot be allergic without being sensitive (which is why it can sometimes build up over time to eventually produce a visible reaction).
The long version: (if you want to learn more about this!) Like all cosmetic products, there are some individuals who may be allergic, or sensitive to eyelash extensions adhesives/glues. It is possible to develop an allergy over time – sometimes this can occur the second or third time, but sometimes many years down the track. This is due to sensitisation/repeat exposure to an ingredient that you were always sensitive to, and your body has developed an immune response that has resulted in an allergy. Once you develop an allergy, you will always be allergic to the ingredient. Your body will (unfortunately!) remember.
How common are reactions/allergies, and can they be treated? Full blown allergic reactions are quite rare (particularly if you have never worn extensions before) and usually subside quickly once the extensions are removed. If you have had an allergic reaction to any eyelash extensions (usually characterised by swollen, red, puffy/itchy eyelids) we cannot ethically apply any lashes in the future – as it means it would be highly likely you will be allergic again and subsequent reactions can be worse due to ongoing sensitisation. The body remembers, and the immune response will always occur once you are allergic. If you are unsure, we can do a patch test (though a patch test won’t always show up an allergy, as it’s non-scientific, and of course only a very small amount of adhesive is used.) We aren’t able to diagnose an allergic reaction though, and if we suspect you think you are experiencing one, we will recommend that you seek the advice of a Dr. or pharmacist first – as only a medical professional can make this diagnosis.
What is it eyelash extension glue that causes allergies? All eyelash extension adhesives contain some form of acrylate (which is what makes them set hard/have waterproof properties) and it is thought that it is this ingredient that causes most reactions. This is why we find that even using a lower strength/sensitive glue (all of our glues are low-fume), a reaction will still occur. One day we hope that an effective adhesive will be developed that does not contain any acrylate, but so far any that we have tested have not worked at all, or have still caused reactions. Please be way of salons offering ‘sensitive’ glues for those with allergies – as any proper eyelash extension glue will still contain the base ingredient of acrylate, it just may contain less fumes. We offer sensitive glues, but they are not suitable for those with allergies to adhesives. The only way to know for sure, is to undergo extensive personal allergy testing for all kinds of acrylates, as well as carbon. We do not think that carbon pigment causes many reactions at all, as whenever we have trialed clear adhesives on clients that have known allergies to adhesives at their request, the reaction has been the same.
Are red eyes after eyelash extensions signs of an allergy? Again, we can’t diagnose anyone individually (and allergic reactions can present in different ways) but from experience we have generally found that unless accompanied by swelling/itchy eyelids, red eyes on their own are usually a sign of a fume sensitivity/exposure, or sensitivity to an ingredient in the under eye pads, and don’t develop into a reaction. If your eyes don’t close properly in an appointment, or if you have extremely dry eyes naturally, some redness can occur. The reason is not that the glue has gotten into your eye (it’s virtually impossible – we’ve never had a single case of this) – it’s because the way the glue cures is to draw moisture from the air. If you eye is not closed properly, it will dry your eye out a little and can cause some redness/stinging. Our stylists are trained in many clever ways to minimise this, and we usually find that even those clients who have had redness and stinging elsewhere, do not have this experience here. Please always tell us if you are finding anything uncomfortable, so we can make adjustments! One reason we will advise against a lot of talking in appointments (particularly if you animated/move your eyes around a lot!) is so that they can remain still/properly closed.
Can I have eyelash extensions again if I’ve had an allergic reaction? No, and we are really sorry about this. One day (if science progresses) maybe, but for now, you’re best avoiding them as it will be a waste of your time and money, and may be painful. You may however be able to have a lash lift, as the ingredients used are completely different. We would recommend a patch test for this first, in case. To date, we have only every had ONE recorded instance of a client being allergic to both extensions and lash lifts, so hopefully it is something that can work for you!
What if I had a bad application somewhere where lashes were stuck my eyelids – will this cause a reaction? Lash adhesives are not meant to be applied onto the skin – they are very different from the soft, rubbery glues use for false (1-day) lash application. So whilst a bad application alone is not the cause of reaction, having a very bad application is much more likely to trigger an allergic reaction, just due to the amount of glue exposure. So please choose wisely and ensure that your stylist is experienced. And…don’t try this at home! It probably goes without saying, but eyelash extensions are not a DIY-friendly!
What do I do if I am having an allergic reaction to eyelash extensions? If you do have an allergic reaction, you must seek medical advice prior to us removing the extensions. Please get in touch as we want to help as soon as possible. We cannot give out individual medical advice though, and from our experience some doctors will actually recommend not removing the extensions immediately/other treatment may be recommended first – as this can cause further irritation due to the solvents used.
(If you have had an allergic reaction from another salon and wish to have your lashes removed, we can only attempt this if we have a doctor’s certificate recommending immediate removal)